Tips + Troubleshooting
How to use the Professional 3D Pen:
RESETTING ISSUE: A small number of PRO 3D pens sold since Dec 2019 may reset to standby mode at lower extrusion speeds. This is caused by a defect in the AC adapter. If your pen has this issue please contact us for a free replacement AC adapter. Sorry for the inconvenience! email@example.com
My pen wont heat up.
My pen heats up, but filament does not extrude.
- Try setting the speed control to fast.
- Make sure the feed gear has engaged the filament and it is loading into the pen.
- If filament gets to the nozzle and then the motor struggles or slows down, STOP and unload the filament.
- Try cutting a fresh end on the filament.
- If none of these suggestions help, you can try opening the service door and removing the nozzle to inspect for blockages.
3D printing pen correct power source: do NOT power 3D pens with Chrome books or laptops, which deliver 900 mA (at most) as opposed to the required 2000 mA.
3D Pen Mistakes that Are Easily Avoidable from MYNT3D on Vimeo.
How to Properly Put Away Your MYNT3D Pen from MYNT3D on Vimeo.
MYNT3D User Guide to 3D Pen Care and Troubleshooting from MYNT3D on Vimeo.
If you are using PLA filament, it's good to know that recommended temperatures vary from 165°C - 190°C. Metallics are best at a lower temp (165C), where other filaments might need to be run at a higher temp.
If you see smoke or bubbling in the filament, the temperature is too high.
If the filament seems thick and slow, it is likely that the temperature is too low.
The below video instructions have been helpful in clearing PLA clogs.
PLA Nozzle Clog in MYNT3D Pen from MYNT3D on Vimeo.
Still having issues? Give us a shout and we will respond right away!